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Doug Mayberry delivers a high standard for customer service



 

An email to Doug aftersale

---------- Forwarded message ----------
From: Carolyn W.
Date: Wed, May 4, 2011
Subject: Thank You for the Excellent Experience!
To: douglas_mayberry@moritzmail.com

Mr Mayberry,

Thank you very much for such a positive buying experience.  I had been shopping for almost 2 months for a vehicle for my daughter and had nothing but bad experience after bad experience with dealerships and salesmen. Your respect, kindness, patience, and professionalism was much appreciated.

I hesitate to mention it, but want you to know the importance of the kindness and service you extended to me. I am a single mother with no living family-other than my kids. Due to the lack of family "safety net" I must be frugal in my spending. The darling girl in the picture is a great kid and has done without many of the things that her friends take for granted. With that in mind, it was important to me to get her a reliable yet practical vehicle that she could be proud of and get several years of use from.

When it is time to replace my Jeep I will definitely check with you first to see if you can find anything that falls in my budget and fits my needs! --

Carolyn W
Better Homes and Gardens Real Estate
David Winans & Associates
Honesty, Integrity, Experience.